emergency leak assistance

CET provides a 24/7 365 operation delivering a consistent customer experience

The CET Network consists of 450+ Plumbing engineers and provides full UK coverage

On average it can take customers up to 2 weeks to find a tradesperson to assist with a home emergency leak*

This leads to...

Increased water damage leading to higher indemnity costs, such as:

1) Longer drying process
2) Secondary damage
3) Alternative accommodation
4) Reinstatement requirements

Resulting in...

INCREASED CLAIM LIFECYCLE

POOR CUSTOMER JOURNEY AND HIGH DISSATISFACTION

*According to insight collected over a 3 year period from a recent insurer partner study.

How can we help?

The CET Network consists of 450+ Plumbing engineers and provides full UK coverage.

CET provides a 24/7 365 operation delivering a consistent customer experience

For more information on emergency leak assistance, contact

03330 164330

We care for our customers,
our people and the environment

“Our mission is to deliver an exceptional claims journey for every customer through technology, innovation and people.”

“We’re committed to providing customer service excellence the first time, every time.”